Refund Policy

14-day satisfaction guarantee

Slowshore offers all customers a 14-day satisfaction guarantee from the date of purchase. If a tool is not right for you, we refund the full amount, no questions asked.

We offer this guarantee because we would rather have customers who are happy with the product than customers who feel trapped.

How to request a refund

1. Find the receipt email you received after your purchase.
2. Reply to that email with the word "refund" in the subject line.
3. A short reason helps us improve, but is not required.

Alternatively, email support@slowshore.com directly.

Processing time

We process refund requests within one business day. The amount is returned to your original payment method within 3 business days after approval. Some banks may take an additional 1-2 days.

Preview before you buy

To reduce the risk of buyer's remorse, we offer a free filled-in example of each tool. The example includes real screenshots and a walkthrough of a concrete scenario, so you can evaluate the tool before purchase.

Exceptions

We may decline refund requests in cases of obvious abuse, for example:

• Repeated purchase and refund of the same product.
• Sharing or reselling the Excel file to third parties.
• Refund requests received after 14 days.

Monthly subscription

Monthly subscriptions can be cancelled at any time from your account on slowshore.com. You retain access until the end of the paid period. No refund is issued for already-started monthly periods beyond the first 14 days.

Lifetime access (one-time payment)

One-time payments are covered by the 14-day satisfaction guarantee. After 14 days, the payment is final and you retain access without any renewal.

Contact

Questions about our refund policy? Contact support@slowshore.com.